Comments on: My experience with Rackspace Cloud Sites http://www.tonycode.com/blog/archives/133 Random thoughts Sun, 11 Jul 2010 12:44:57 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Tony Primerano http://www.tonycode.com/blog/archives/133/comment-page-1#comment-65992 Tony Primerano Tue, 02 Feb 2010 15:13:07 +0000 http://www.tonycode.com/blog/?p=133#comment-65992 After 3 months of pain I moved everything back to cloud servers. I'm addition to the issues noted above I found the site performance unacceptable. Many times the response time was over 4 seconds to get the 1st byte from a simple blog post. When the times reached 10 seconds for the 1st byte I would spend hours in chat with the Rackers trying to track down the issue. Eventually it would go away on its own. the basic issue is the machines (or network) is overloaded. They add machines to their clusters based on phpinfo response times but that is an in-memory operation and is no indicative of website response time. My monitoring services were pinging me constantly in early January so I started getting everything off Cloud Sites when it became clear that this was going to be the standard mode of operation. I'm sorry this didn't work out. After 3 months of pain I moved everything back to cloud servers. I’m addition to the issues noted above I found the site performance unacceptable. Many times the response time was over 4 seconds to get the 1st byte from a simple blog post. When the times reached 10 seconds for the 1st byte I would spend hours in chat with the Rackers trying to track down the issue. Eventually it would go away on its own.

the basic issue is the machines (or network) is overloaded. They add machines to their clusters based on phpinfo response times but that is an in-memory operation and is no indicative of website response time.

My monitoring services were pinging me constantly in early January so I started getting everything off Cloud Sites when it became clear that this was going to be the standard mode of operation.

I’m sorry this didn’t work out.

]]> By: Tony Primerano http://www.tonycode.com/blog/archives/133/comment-page-1#comment-62245 Tony Primerano Sun, 29 Nov 2009 22:19:28 +0000 http://www.tonycode.com/blog/?p=133#comment-62245 Ken, you can setup cloud servers for as little as $11/month but you need to setup everything yourself (DB/PHP/Apache/accounts/security). There are also hosting companies like Dreamhost that are about $8/month for as many sites as you want to create but they don't perform as well as cloudsites. Ken, you can setup cloud servers for as little as $11/month but you need to setup everything yourself (DB/PHP/Apache/accounts/security). There are also hosting companies like Dreamhost that are about $8/month for as many sites as you want to create but they don’t perform as well as cloudsites.

]]> By: Ken http://www.tonycode.com/blog/archives/133/comment-page-1#comment-62229 Ken Sun, 29 Nov 2009 18:07:00 +0000 http://www.tonycode.com/blog/?p=133#comment-62229 Hey Tony - I share your frustration with Rackspace Cloud Sites, and the current inability to do a decent backup. I too host many WP sites. I'm interested in this - how do you set the site up in RS servers (as opposed to sites)? Any cost difference? Thanks - Ken Hey Tony – I share your frustration with Rackspace Cloud Sites, and the current inability to do a decent backup.

I too host many WP sites. I’m interested in this – how do you set the site up in RS servers (as opposed to sites)? Any cost difference?

Thanks – Ken

]]> By: Pete http://www.tonycode.com/blog/archives/133/comment-page-1#comment-61938 Pete Wed, 25 Nov 2009 00:30:23 +0000 http://www.tonycode.com/blog/?p=133#comment-61938 I have about 20 domains on Cloud sites. Sure I could do it somewhere else for less than half as they are all small sites. Service and question response have always been awesome but I have routine weirdness from the cloud sites that I don't seem to experience anywhere else, esp around mysql. It was a good experiment but the lack of a public facing API for the Cloudsites control panel would be nice for self self signup/billing. I am moving to a dedicated box (probably should have in the first place) to get the controls I want to get. I have about 20 domains on Cloud sites. Sure I could do it somewhere else for less than half as they are all small sites. Service and question response have always been awesome but I have routine weirdness from the cloud sites that I don’t seem to experience anywhere else, esp around mysql. It was a good experiment but the lack of a public facing API for the Cloudsites control panel would be nice for self self signup/billing. I am moving to a dedicated box (probably should have in the first place) to get the controls I want to get.

]]> By: Ryan Bartley http://www.tonycode.com/blog/archives/133/comment-page-1#comment-61388 Ryan Bartley Thu, 05 Nov 2009 01:20:07 +0000 http://www.tonycode.com/blog/?p=133#comment-61388 Hi Tony, Many of your needs line up with our priorities for Cloud Sites. It's no surprise either. I spend a great deal of time listening to our community of users and making sure their voice is heard when we develop product plans. At the end of the day, we're developing solutions to solve your business problems. Shell access and backup service are two requests I get quite often and we will work to support. I really appreciate your insight and I personally believe this type of feedback is truly the best way to improve our service. Also, we're working on a cool new way you will be able to provide ideas and collaborate with others in The Rackspace Cloud community. More to come soon... If you have additional questions or product requests, feel free to contact me anytime. Ryan Bartley Sr. Product Manager The Rackspace Cloud ryan.bartley@rackspace.com Hi Tony,

Many of your needs line up with our priorities for Cloud Sites. It’s no surprise either. I spend a great deal of time listening to our community of users and making sure their voice is heard when we develop product plans. At the end of the day, we’re developing solutions to solve your business problems.

Shell access and backup service are two requests I get quite often and we will work to support.

I really appreciate your insight and I personally believe this type of feedback is truly the best way to improve our service.

Also, we’re working on a cool new way you will be able to provide ideas and collaborate with others in The Rackspace Cloud community. More to come soon…

If you have additional questions or product requests, feel free to contact me anytime.

Ryan Bartley
Sr. Product Manager
The Rackspace Cloud
ryan.bartley@rackspace.com

]]>